How can we help you?

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How do I sign out?

You can sign out by clicking on Sign Out at the bottom of the My page screen.
How do I delete my account?

If your password is not working, request a new password through our request form.
If you still can’t sign in, please check again to see if your ID and password are properly entered.
If you can't log in afterwards, please contact the customer center at cs@buddydoc.io.
How do I change my password?

You can change it by clicking My page -> Setting icon -> Password Column.
How do I reset a lost or forgotten password?

Click on Forgot your information? -> Forgot password at the bottom of the login button on the first login screen to enter the email you used to receive the verification code and reset your password.
How do I update my email address?

The email address is a unique ID used at the time of subscription and cannot be changed within the app after signing up.
However, if you have to change it, please contact the customer center directly at cs@buddydoc.io.
How do I update my phone number on my account?

You can change the number in your account settings by clicking My page -> Setting icon -> Phone Number -> Change Phone Number.

If you have any additional questions,
please contact us via email or submit a request below.

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